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How to create accessible content

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Anyone who creates or commissions content for our websites must make sure it's accessible.

Our websites include public facing websites, like www.norfolk.gov.uk. They also include internal websites, like our intranet (myNet) and SharePoint sites.

Accessibility

The word 'accessibility' can have different meanings depending on what you are talking about. When we talk about accessible online content, it means a disabled user can complete an online action in a similar time/effort as someone without a disability. GOV.UK explain more about what accessibility means.

Web content

Web content is any form of information or communication on a website. For example, PDFs, Word documents, forms, web page text, videos, audio files, diagrams, images and spreadsheets.

These guides take you through what you need to do, step-by-step. We also explain why you must make content accessible.

About accessible content

What accessible content is, how it is a legal requirement and Web Content Accessibility Guidelines (WCAG)

How to commission accessible digital content and platforms

Why it's important and what you need to do

Why content is better as a web page

Find out why content should usually be published as a web page rather than a document

How to make web pages accessible

Use our step-by-step guide to make your web page accessible

How to make Word documents accessible

Find out how to make your Word document accessible with our step-by-step guide

How to make PDFs accessible

Find out how to make your PDF accessible with our step-by-step guide

How to make video and audio accessible

Find out how to make videos and audio accessible with captions, audio description, transcripts and colour contrast

Accessible PowerPoint presentations and spreadsheets

Important information on publishing PowerPoint files and Excel spreadsheets online

How to make easy read documents accessible

Use our step-by-step guide to help you create effective easy read documents

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