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Creating accessible environments for disabled people

Physical environments

When we plan physical environments, we must take a range of things into account:

  • The location of premises and whether someone can use public transport to visit the location. For example, some disabled people may not be able to drive and may rely on public or other forms of transport.
  • The provision of adequate accessible parking (the national ratio recommendation is 1:20)
  • There should be a clear accessible route from parking bays to the building entrance
  • Entrances should be easily identified. If entry is via steps, ramps should be provided of a 1:20 gradient
  • Doors should be push pad automatic doors where practical, or assisted easy opening doors
  • Push pads should be operable with a closed fist and located between 750-1000mm above floor level. When on the opening side of the door, push pads should be set back 1400mm from the leading edge of the door.
  • Door widths should be sufficient to allow for power or larger wheelchair access
  • Internal circulation - the space provided should enable accessible movement around the premises. Corridors should be wide enough for wheelchair and mobility aid users.
  • Ramps of appropriate gradients should be in place where there is a change of level on any given floor
  • Lifts should be available for movement between floors, as well as staircases

We have indicated some dimensions for information. For further detail, refer to: