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Writing information that is clear and easy to understand

Before you start

Make sure you think about:

Purpose

What is your aim? 

  • Think carefully about your title. It must attract the people who need to know 
  • What are your key messages?
  • What action do you want the reader to take?
  • Will pictures or diagrams help to make your message clear?

Coproduction

Should your communication be created in coproduction with parents/carers, children and young people and/or professionals?

Format

What format will be best for the reader? Do they use: 

If your workplace is an INTRAN member it will have an ID code. Quote the ID when booking the service.