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Reablement support worker

Reablement support worker in person's home

Norfolk First Response is part of the Adult Social Services Department at Norfolk County Council. Reablement support work is a very important area of adult social care and very different to most other adult social care jobs.

Our friendly team of reablement support workers help people to get back on their feet after a long illness or hospital stay. We work with adults in Norfolk in their own homes to help regain skills they may have lost following an illness or hospital admission. We may work with people for up to 6 weeks. We aim to re-able people to regain their independence as much as possible while also reviewing their ongoing care needs.

Working to an agreed plan of action, you will visit people in their own home with the aim of helping people to be able to live their normal life within 6 weeks.

You will help people with daily living activities such as:

  • Washing and dressing
  • Meal and drink preparation
  • Making sure they take their medication

You will report back on progress to your office-based colleagues. They will sign the person off, or recommend further services as necessary.

You will work on a 2 week rota basis. This may include working morning and evening shifts, alternative weekends and bank holidays. Positions are available for between average hours of 15 and 36 hours per week. 

Reablement Support Workers are based out of a Norfolk First Response office. Most of our work is in people's homes so you don't have to come into the office every day. Together the team covers the whole of Norfolk. We plan your calls so that you have a manageable area to cover during your shift. You will have a rota of calls to make and will need to drive from call to call (paid mileage).

You must hold a full driving licence. You will have full training including an in-depth, fully paid induction before you start.

We employ Reablement Support workers all over Norfolk to work out of the most appropriate base:

  • North Norfolk office is in Aylsham
  • South Norfolk offices are in Dereham & Wymondham  
  • West Norfolk office is in King's Lynn
  • East Norfolk office is in Great Yarmouth
  • Norwich office is to the east of the city

As a reablement support worker you will: 

  • Deliver personalised short-term but intensive support to the people we visit
  • Work with people and their carers to find new ways to do everyday tasks
  • Help to build people's confidence to regain lost skills and increase their independence
  • Record people's progress against their goals
  • If you are in the community, use a smart phone to receive details about who you visit, scanning in and out of people's houses and keeping colleagues up to date
  • Contact other organisations sometimes to help support a person's goals

We employ people from all employment backgrounds and provide full training, so it is not essential to have experience of working in the care sector.  

About you

What you'll need:

  • To be keen, passionate, helpful and able to show empathy
  • To want to learn new skills
  • A full driving licence and a car available for work if you are working in the community
  • To be able to work flexibly including evenings, weekends and bank holidays
  • To be hardworking and committed to supporting others
  • Good communications skills
  • To be a team player

Norfolk County Council offers guaranteed salaried hours, minimum 24 days annual leave plus bank holidays (pro rata for part time hours, plus replacement bank holidays if you had to work).  

You'll get a regular working pattern, paid mileage, paid induction & competitive pension scheme plus access to Norfolk Rewards, a website where staff can access discounts for supermarket shopping, travel and activities. Work mobile phone and laptop provided. 

See all Norfolk First Response vacancies