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No Homelessness in Norfolk

Norfolk County Council, 23 December 2022 00:00

No one should have to spend the holidays afraid they may be made homeless. If you, or someone you know, is worried about housing costs this winter, support is out there.

Both local and national bodies are offering advice to anyone concerned about their housing situation, whether they're close to losing their home or starting to worry as bills rise.

In Norfolk, the Norfolk Community Advice Network (NCAN) run a helpline open 10am-4pm Monday to Friday on 0333 996 8333, and can be reached by email on

Advice and support is also available from the national foundation Shelter: anyone in Norfolk can call 0808 800 4444, open 8am-8pm Monday to Friday, and 9am-5pm on weekends and bank holidays.

Alternatively visit the Shelter website for support .

For those concerned with rising bills and the cost of living, the Norfolk Assistance Scheme remains open, offering support for those in financial hardship across the county. Find out more, including how to apply,  or call 0344 800 8020.

Cllr Bill Borrett, Norfolk County Council's Cabinet Member for Adult Social Care, said: "Christmas is a special time for families and friends but also when we should be thinking of others who are not so fortunate, like those who are facing real hardship in these cold months.

"If you're one of them, please don't suffer in silence: there are authorities and agencies here in Norfolk who are ready to help you. Pick up the phone or log on online and let us know what you need and how we can help: please don't wait any longer than you have to, don't delay over the holidays, get in touch today."

For other assistance and support through the winter, Norfolk residents can visit  

Last modified: 14 May 2024 12:44