Part 1 Claims

Under Part 1 of the Land Compensation Act 1973 compensation can be sought by people who own and also occupy certain property that has been reduced in value by physical factors caused by the new Herring Bridge (formally known as the Third River Crossing). 

Further information is available below regarding who can make a claim and how it can be made. 

Any queries regarding claims can be emailed to gy3rc@norfolk.gov.uk

Information on Part 1 of the Land Compensation Act 1973 

Under Part 1 of the Land Compensation Act 1973 compensation can be sought by people who own and also occupy certain property that has been reduced in value by physical factors caused by the use of a new or altered road but have not had any land acquired for the scheme itself. The physical factors are noise, vibration, smell, fumes, smoke and artificial lighting and the discharge on to the property of any solid or liquid substance. Other factors such as the loss of view or privacy can not be included in the claim for compensation. 

Can I claim?  

To claim, you must be the owner of the property on the date the road first comes into public use. This is known as the 'relevant date'. You must also still be the owner on the date you claim. In addition to being the owner, you must also occupy the property as your home at the date you claim. The exceptions to this are where you have let the property to someone else or there is another legal reason preventing you from occupying the property.

When can I claim?

The first day for claiming compensation is a year and a day after the new or altered highway first comes into public use. This is known as the 'first claim day'. No claims can be submitted during the construction period. 

The first claim day for the Herring Bridge (formally known as the third river crossing) is 2 February 2025. 

Who do I make the claim to?  

Claims should be submitted to Norfolk County Council via email to  gy3rc@norfolk.gov.uk 

How do I claim?

You can make a claim yourself or ask someone to do this for you. Anyone can act for you but most people prefer to use a professional valuer or an agent that specialises in Part 1 claims to prepare and negotiate the claim on their behalf.  

It is quite possible that one or more agents offering to act on your behalf will approach you. It is not unusual for such approaches to be made well before the first claim day or even before the new or altered scheme has opened for public use.

The County Council will refund what is considered reasonable valuation expenses incurred by you to employ an agent to prepare and negotiate your claim. We will only pay one set of agent's fees; you need to keep this in mind if you consider changing your agent during the processing of your claim. The repayment of your agent's fee will only happen if your claim is successful and compensation is to be paid.

Our valuers will weigh up the impact of physical effects arising from the road in use against the value of your property based on property prices current on the first claim day.