To submit an application you will need to register your company on our e-sourcing system In-Tend (if you haven’t already done so), under the Public Transport (PT) category code 36000 and any other relevant PT codes.
Driver and Passenger Assistant approval
Drivers and passenger assistants must hold a current identity badge from Norfolk County Council to work on our contracts. A badge will only be issued if they pass an enhanced DBS check and if they complete and pass a course on Safeguarding Children and Vulnerable Adults.
The on-line course can be accessed here. Once the course has been successfully completed, an email will be sent to the transport team and an identity badge will be issued, assuming that the DBS check has also been approved. To avoid delays in the issuing of a badge, it is recommended that the driver/passenger assistant completes the course whilst the DBS check is in progress.
Most passenger transport contracts are procured either via the Passenger Transport Services Framework Agreement or via request for quotation to accredited operators. Invitations for these tenders are sent directly to operators who have expressed an interest. A small number of contracts are made more widely available, operators have to express an interest to see the documents and details when available can be found on our e sourcing system.
Contracts for buses and coaches are normally procured six to nine months before they commence whilst contracts requiring the use of a taxi/private hire will have a shorter lead in period. Details of all current contracts are published on in our contracts and register.
Tel: 0344 800 8020
Procurement Team (Transport)
Floor 6, Bay 28
Norfolk County Council