Transport providers

The Council will shortly be procuring a Dynamic Purchasing System for Passenger Transport Services (tender reference NCCT41347). Applications from taxi, private hire, rail, bus and coach operators are encouraged if they are interested in operating contracts for the provision of social care, home to school and occasional ad hoc transport or local bus services. We anticipate that initial applications will need to be submitted during late October and November with the first opportunity to bid for contracts expected to be in February 2018. Any operator not submitting an application by the initial deadline is expected to be able to submit an application from February 2018.

To submit an application you will need to register your company on our e-sourcing system In-Tend  (if you haven’t already done so), under the Public Transport (PT) category code 36000 and any other relevant PT codes.

Driver and Passenger Assistant approval

Drivers and passenger assistants must hold a current identity badge from Norfolk County Council to work on our contracts. A badge will only be issued if they pass an enhanced DBS check and if they complete and pass a course on Safeguarding Children and Vulnerable Adults.

The on-line course can be accessed here. Once the course has been successfully completed, an email will be sent to the transport team and an identity badge will be issued, assuming that the DBS check has also been approved. To avoid delays in the issuing of a badge, it is recommended that the driver/passenger assistant completes the course whilst the DBS check is in progress.

Current and future tenders

Most passenger transport contracts are procured either via the Passenger Transport Services Framework Agreement or via request for quotation to accredited operators. Invitations for these tenders are sent directly to operators who have expressed an interest. A small number of contracts are made more widely available, operators have to express an interest to see the documents and details when available can be found on our e sourcing system.

Contracts for buses and coaches are normally procured six to nine months before they commence whilst contracts requiring the use of a taxi/private hire will have a shorter lead in period. Details of all current contracts are published on in our contracts and register.



Procurement Team (Transport)
Floor 6, Bay 28
Norfolk County Council
County Hall
Martineau Lane