Transport providers

We procure contracts for the provision of passenger transport for home to school, social care and local bus services. Contracts are procured through a Dynamic Purchasing System (DPS) and we encourage applications from bus, coach, taxi, private hire and rail operators. The DPS is a pre-approval process that transport operators must pass before being accepted as potential operators for passenger transport services. Operators who meet the minimum standards will be accepted onto the DPS and invited to tender for contracts. Applications to join the DPS can be made at any time.

To submit an application you will need to register your company on our e-sourcing system In-Tend (if you haven’t already done so).

Current and future tenders

Contracts requiring the use of buses and/or coaches are normally procured six to nine months before they commence, whilst contracts requiring the use of a taxi/private hire have a shorter lead in period. Details of all current contracts are published on our contracts and grants register.

Previous contracts awarded under NCCF41347 Dynamic Purchasing System for Passenger Transport Services

Driver and passenger assistant approval

Drivers and Passenger Assistants must hold a current identity badge issued by Norfolk County Council to work on our contracts. A badge will only be issued if they pass an enhanced Disclosure and Barring Service (DBS) check and a Safeguarding Children and Vulnerable Adults course.

We will issue an identity badge after you send a notification email to ttsdisclosures@norfolk.gov.uk confirming that the safeguarding course has been completed, assuming that the DBS check has also been approved. To avoid delays in the issuing of a badge, we recommended that the driver or passenger assistant completes the safeguarding course whilst the DBS check is in progress.