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Urgent help

How to get urgent help for situations that don't require 999 services. We also have a page on how to help an adult at risk of harm.

Help at home from Norfolk Swift Response

Norfolk Swift Response is a 24-hour service that provides practical help to adults with an urgent, unplanned need at home

Urgent out of hours help

The emergency duty team provides out of hours advice and support on a range of urgent issues. They work with children, adults and families

Emergency carers card

If you care for someone age 18+, you can create an emergency plan online. This will help make sure they are safe if you are not available