The My Norfolk account sign-in process is now managed by Microsoft.
If you have already got a My Norfolk account you may need to reset your password using the Forgot your password link on the sign-in page.
Find out where to get information and advice about care and support
If you have contacted us about care and support find out what happens next
Find out what happens if we carry out an assessment
Find out who is eligible for care and support
Find out when someone else can represent you in your assessment and support planning
Information about various care services, including home support, day centres, care and nursing homes and end of life care
Find out if you'll have to pay for your care and what support is available, pay for a care service online and get information about deferred payment agreements
How you can get help to pay for your care and support from us or other organisations, plus what to do if you need a review of your care needs or are moving out of Norfolk
Get details of how to access urgent help at home and out of hours and find out how you can apply for a carer's emergency card
An assessment of our progress in meeting the standards set out in the 2014 Care Act
Find out about the Harwood Care Charter, set up to ensure people receive high quality care and support services in Norfolk. You can also view a list of signatories to the charter.
Information for care professionals and organisations
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