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Claiming disability related expenses

To help us work out how much you will need to pay towards the cost of your care you will need to have a financial assessment with us.

As part of the assessment we will take into account any Disability Related Expenses you might have.

A Disability Related Expense is any extra cost relating to your disability, such as:

  • Specialised items and services, and any maintenance, insurance or repair costs for these
  • Things you use more than the average person because of your disability such as transport or heating
  • Higher cost services you need to use more because of your disability such as home delivery

For more detail, read Mencap's guide to Paying for support.

You may also want to see our pages on paying for care.

How we decide if we can consider your expenses

We'll subtract your Disability Related Expenses from our calculation of your available income if:

  • The expense is necessary and directly related to the disability or illness you have
  • The expense cost is reasonable (for example, higher than the amount an average household would have to pay for the same item)
  • You have provided evidence that you pay or have paid for each item

Making your claim

You will need to inform us of your expenses by filling in a Disability Related Expenses form.

When you have filled in the form you will need to return it to us by email or post.

You will also need to send us photos, scans or photocopies of evidence for these expenses.

Download the disability related expenses claim form

Download the easy read disability related expenses claim form

Returning the form

You can return the form by post or email.

By post

Post your completed form together with copies of any supporting evidence to:

Norfolk County Council
County Hall
Martineau Lane

By email

You can send scans of the completed form and any evidence to:

Help completing the form

If you need help completing this form please contact us by calling 01603 222133 and selecting Option 2.

Alternatively, you can email us at


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