Toggle mobile menu visibility

Looking after your home

You may need help looking after your home to make sure it's safe. This could be small or big repairs, or keeping your house tidy.

There are different services and support available depending on your situation. For example, your age, your income, or if you have a disability.

We recommend:

  • You make sure you choose a reputable trader/handy person to carry out any work. Check they've got the correct qualifications. You can also ask other people who they think are good.
  • You check who pays for repairs and maintenance. For example, if you rent or live in social housing, you may not be responsible for some work. Check with your landlord or social housing provider.

Small repairs and jobs

Small repairs and jobs could be fixing a dripping tap or replacing a light bulb.

Services will vary in what they offer, so check their websites for details. Some of these services may be free if you meet the criteria.

Get help

Your district

You can contact your local Home Improvement Agency. These web pages tell you what your district offers and how to get in touch:

Trusted Trader

You may find services and support on Trusted Trader.

Good neighbour scheme

The good neighbour scheme run by Community Action Norfolk could help with small jobs in the home. Different schemes cover different areas.

Neighbours in Need

Neighbours in Need offer free one-off support to neighbours in and around Wymondham. They may offer you support if you meet their criteria.

Big repairs and jobs

Bigger repairs and jobs might include boiler repairs or repairing white goods.

We recommend you get three quotes before you get major work done. This can help you get good value for your money.

Get help

Trusted Trader

You may find services and support on Trusted Trader.

Chartered Institute of Plumbing and Heating

Find an emergency plumber on the Chartered Institute of Plumbing and Heating.

Master Locksmiths Associations

Find a fully vetted locksmith to change your locks on Master Locksmiths Association.

Financial support

Foundations could help with costs of gas boiler repairs up to a certain amount. See the hardship fund for more information.

For white goods, check if they are under warranty. You might not need to pay for repairs if so.

If you are a homeowner, check with your insurance company to see if they cover certain costs.

Cleaning and tidying

Most care agencies provide a cleaning service as a standalone. So, you don't need a care package to go with it.

The Norfolk Care and Support Guide has a list of care agencies.

You can find cleaning services on the Norfolk Community Directory.

Trusted Trader also lists cleaners.

Decluttering and re-using

House Angels Decluttering Specialist can help you declutter and clean your home.

You can also find declutterers on the Association of Professional Declutterers and Organisers.

Use Norfolk Recycles bin genie to repair, reuse and recycle items. You can also give away items for free on OLIO and freecycle.


There are gardeners on Trusted Trader. We also have garden help on Norfolk Community Directory.

AskSARA has information on help with gardening equipment tools.

Garden with Disabilities Trust helps you to look after your garden if you have a disability.

Home safety and security

The Norfolk Police have information on how to keep your home safe.

If you meet the requirements, you could get a home fire safety visit to check your home for risks.

You could look at getting:

AgeUK have information on home safety like crime prevention and gas and fire safety. Independent age have leaflets on how to improve your home security.

The falls service can also look if there are any contributions to you having a fall in your home.


Anglian Water provide practical support with their Priority Services Register. For example, they could give you more support if you have a disability.

A Priority Services Register helps reduce risks of problems and emergencies.

Ofgem have information about Priority Services Register for other suppliers and network operators.

Share this page

Facebook icon Twitter icon Email icon


Print icon