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Join the library

It's free to join the library. You’ll be able to use any library in Norfolk and we'll give you a PIN so you can use our online library services too.

You can join Norfolk libraries if you live, work or study in Norfolk or close to a Norfolk library.

Just fill in our online form and we'll send you a welcome email giving you details of when and where you can collect your new library card.

If you study here use your term-time address as your main contact address.

Proof of identification

You’ll need to give us proof of your ID and your address.

We’ll accept a driving licence as proof of both. We’ll also accept a credit/debit card or passport plus a utility bill, council tax bill, rent book or medical card.

We cannot accept photographs of documents.

We’ll accept electronic proof of ID. This could be a PDF of a tenancy agreement, electronic bank statements and online bills/invoices. It has to be a printable copy or shown to us as an attachment to your personal email address.

When you sign up

We’ll give you a temporary borrower number so that you can reserve items and collect them when you get your new card.

You won’t be able to borrow eBooks or make PC bookings until you have your new library card.

When you submit your membership application you agree to the library conditions of use and to be responsible for all items borrowed from the library. Our Data Protection Policy explains how we use information that you give us.

Apply for a membership card

Using your library account

Group membership

If you want to apply for a group membership, contact us or call in at your local library.

Equal access card

If you have a physical or learning disability you may qualify for an equal access card. This will mean you won't have to pay these charges:

  • Loan charges (except for DVDs)
  • Overdue charges (except for DVDs)
  • Reservation charges (except inter-library loan charges)

Ask about an equal access card at your local library.

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