Join the library

Joining the library is free, and as a library member you’re welcome to use any library in Norfolk.

When you sign up you will be given a PIN to log-in and use our online library services too - no further registration required.

You can join Norfolk libraries if you live, work or study in Norfolk or close to a Norfolk library. If you study here use your term-time address as your main contact address.

Apply for a membership card

Once you've filled in the online form, your membership card will be posted to you within 7 to 10 days.

If you wish to apply for a group membership, contact your local library.

When you submit your joining form you agree to the  library conditions of use and to be responsible for all items borrowed from the library. Our Data Protection Policy explains how we use information that you give us.

You will receive a temporary borrower number so that you can reserve items for collection when you have your new card. Note that this does not enable you to borrow ebooks or make PC bookings immediately.

If you are already a member, or if you have joined before but not used us in the last three years, you do not have to fill in this form to carry on using your library.

If your membership has lapsed, go to your local library where staff will check and update your personal information. We are currently unable to renew your membership online.

Equal access card

If you have a physical or learning disability you may qualify for an equal access card. This will exempt you from certain charges as follows:

  • Loan charges – none (except DVDs)
  • Overdue charges – none (except DVDs)
  • Reservation charges – none (except inter-library loan charges)

Please ask about an equal access card at your local library.

Why your cards expire every three years

Your cards will expire every three years to allow us to check that the information we hold about you is correct.

You will still be able to log in to your online account, but you will not be able to renew or reserve items or book a computer.

When this happens, simply contact us to be re-registered or change your address.

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