Tech Skills for Life
Do you live in Norfolk?
- Do your children need to do their homework, but you do not have a laptop or internet access at home?
- Do you need to book appointments, buy things online, or apply for jobs, but struggle with your device or data?
- Do you have a smartphone, but feel you are not getting the most out of it?
- Do you feel you might be missing out because you are not online?
- Are you worried about staying safe from online scams?
Tech Skills for Life is here to help.
What we offer
Our friendly Community Tech Coaches work with people across Norfolk to:
- Help you access laptops, tablets and internet data
- Give advice about affordable broadband
- Teach practical skills to make technology easier to use
- Build your confidence using the internet safely
You can take part in free one‑to‑one sessions with a Community Tech Coach.
Whether you are completely new to digital technology or want to build on existing skills, we will support you at your pace.
We aim to help you:
- Use tablets, computers and smartphones
- Get online and stay connected
- Develop the confidence to use technology in a way that works for you
Who we work with
Tech Skills for Life is a partnership led by Norfolk County Council.
We work with:
- The NHS
- Local community organisations
- Volunteer groups, and more
Together, we aim to make sure people across Norfolk can access essential online services and make informed choices about technology.
Tech Skills for Life has grown from an initial pilot and now supports people across the whole of Norfolk, helping more residents to get online and build digital confidence.
How we can help
Community Tech Coaches can support you, or someone you know, with everyday digital tasks and skills.
They can:
- Help you feel confident and safe online
- Show you how to use your smartphone, tablet or laptop
- Explain how to borrow a device
- Talk through options to access a device to keep, if you are eligible
- Help you access mobile data or find a more affordable broadband deal
- Suggest local opportunities such as learning sessions or community groups
Check out some success stories of how Tech Skills for Life can help you.
Why give it a go?
Tech Skills for Life is here to help you, your family, and your friends make the most of being online.
You might:
- Need help with a specific task
- Want to save money or time using online services
- Be curious about what the internet can offer
- Feel that internet access is currently difficult or out of reach
Whatever your starting point, we can support you.
How do I get started?
It's easy to get in touch. You, or someone you trust, can call us on 01485 536420, 01603 306241, or 01493 448246. The line is open Monday to Friday from 9am to 5pm. A Community Tech Coach will answer your call, or you can leave them a message and someone will call you back at the earliest opportunity.
Or you can complete our Tech Skills for Life online form.
We're currently receiving a high number of requests, so it may take us a little longer to get back to you. We'll contact you as soon as we can.
Please send only one request per person. Sending duplicates creates extra work for our team and may delay your response.
If you have a question about a request you've already submitted, please call one of the numbers listed above or email us at [email protected]. This mailbox is monitored Monday to Friday, 9am-5pm.
Read our privacy notice to find out how we use your personal information.
