Report Blue Badge misuse
Blue Badge holders can park in places other drivers can't.
A Blue Badge is linked to a person rather than a vehicle, so it can be displayed in any vehicle which is parked for the direct, personal use of the holder, to enable the badge holder to leave and return to or enter the vehicle where it is parked.
We investigate reports of Blue Badge misuse on public roads across Norfolk. This means on-street parking only.
We don't investigate issues in off-street car parks, such as those provided by local authorities, hospitals or supermarkets. These car parks are owned and managed by separate organisations. Please do not report issues in these car parks to us. Instead, please report them to the company or council that operates the car park.
Parking in a Disabled Bay Without a Blue Badge
If a vehicle is parked in a clearly marked and signed disabled bay on a public road without displaying a valid Blue Badge, this is considered a parking offence. It should be reported at the time it is happening to the local City, District, or Borough Council's parking team. This type of offence is dealt with by issuing a Penalty Charge Notice (PCN) which can only be issued at the time of the parking infringement.
Important: This is not considered Blue Badge misuse.
Obstruction or Pavement Parking
If a vehicle is:
- Blocking access or causing an obstruction, or
- Parked on a pavement
These are also not cases of Blue Badge misuse. Norfolk County Council's Blue Badge Enforcement Team does not have the authority to deal with these types of parking issues.
How to report Blue Badge misuse
Use the form below to report when you have noticed that:
- A badge is displayed for the benefit of a third party and the badge holder did not enter or leave the vehicle from the place where it was parked. Meaning someone else gained a benefit from the concessions offered by the scheme to the person the badge is issued to
- An expired badge or one which is no longer required and should have been returned to the issuing authority was displayed
- An altered, copied or fake badge was displayed
To efficiently deal with an offender Enforcement Officers ideally need to witness the offence. It is helpful if you tell us about a pattern of misuse such as times, days and location. Photographs of the Blue Badge displayed, giving a clear view of the badge details, and the car it is in are very useful.
Please note, we may not be able to reply to you directly.
