Manage your library account

Change email or telephone number

Log in to your library account to update your email and/or phone contact details.

Change your name

Visit your local library to update your name.

We do not charge for replacing cards because of a name change for reasons such as marriage or divorce.

Please bring proof your new name to get a replacement card.

Change your address or other details

To update your address or make any other changes to your account:

• Visit your local library with valid proof, or
• Email a scanned copy, or photograph, of your document to libraries@norfolk.gov.uk. Read our privacy notice to find out how we use your personal information

Accepted documents include:

• Driving licence
• Council tax bill
• Recent utility bill (electricity, gas, or telephone)

Note: If you've moved within Norfolk, your record will be updated once we receive proof. If you've moved outside Norfolk, please contact your new local library.