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Contact the Short Breaks team

Contact us if you have questions about Short Breaks, to find out if it's right for you and your family, for queries on your child's Short Breaks plan or if you need help with how to apply.

We aim to make an initial decision on your child's eligibility for the Short Breaks service within two weeks of application.

If you are not eligible, we will let you know by post or email. If you are eligible, we will contact you as soon as a team member is available to work with you to set up your child's Short Breaks plan.

Our operating hours are:

  • 9am to 5pm Monday to Thursday
  • 9am to 4.30pm on Fridays

Email: cs.shortbreaks@norfolk.gov.uk

Telephone: 01603 692455

We aim to get back to you within three working days, but there may be a delay during busy times.

    Do you have any ideas or feedback?

    If you have concerns or ideas about how to use your Short Breaks plan or anything else, please get in contact. We appreciate all feedback.

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