Leaving hospital

When leaving hospital, you may need the help of Adult Social Services.

With your consent, hospital staff will contact the Hospital Social Work Department so that a team of nurses, doctors, therapists and social care professionals can speak to you and anybody else you would like to be present.

The members of the team will discuss your needs and options with you, involving your family, carer and representative if you wish.

The assessment will consider how best to help you:

  • Return home to live independently, with support services such as home care or specialist equipment if necessary
  • Return home after short-term rehabilitation or care at another hospital or appropriate accommodation, which we will try to make as close to your home as possible.

We aim for your stay in hospital to only be as long as is clinically necessary. A plan will be put in place as soon as possible to avoid you staying in once you are well enough to return home or to other accommodation.

It may take some time for your care, equipment or adaptation of your home to be arranged. It will not always be possible to wait in hospital until these services have been arranged, so you may have to move to alternative accommodation while you wait – usually a nursing or residential home.

If it is the case that you need time to adjust and recover after an illness, a temporary stay in accommodation with 24 hour care can be arranged until you are able to return home or you make a decision on what care you need.

Any charges for care will be explained to you by your Social Worker. However, you will not be charged more than you would be paying for the service you are waiting for.

Our Norfolk First Support service provides intensive support in your own home for up to six weeks. If, for example, you have been in hospital and need support when you return home, Norfolk First Support is there to help you regain as much independence as possible.


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