Online learning support

Online learning sessions are delivered over the internet. Your tutor will give you all the information you need to get started.

We use Microsoft Teams for most of our online courses. You can read our guide to using Microsoft Teams, or just ask your tutor if you have any questions.

Make the most of your learning

There are several things you can do to get the most out of your course.

  • Choose a quiet place to study. Turn off distractions like the TV or your phone. If you don’t have a quiet place, find out more about computers and wifi at Norfolk libraries.
  • Come to the learning session prepared. Bring any course materials or resources your tutor has given you. Bring a pen and paper so you can take notes.
  • Be ready to join in. You’ll get more out of your course if you share ideas, ask questions, and take part in discussions.
  • Ask for help if you need it – your tutor is there to support you.

Staying safe online

Please be careful when using the internet. It gathers lots of information about you which you might not want to be public.

Microsoft Teams is run though Adult Learning and is a secure platform. But it’s important to remember a few basics to keep yourselves safe.

If you receive anything unusual, including any unsolicited messages whilst you are learning online with us, do not open it. Discard it and inform your tutor immediately.

Be careful with your emails

Scam emails are currently one of the most common threats in cyber security. If you have received an email which you’re not sure about, be careful. Get more information about scam emails on the Action Fraud website. You can also check the latest consumer scam alerts from Trading Standards.

Be aware of things you have in the background

If you have your video camera on, other learners and staff can see you. It’s never a good idea to have personal photos and belongings on show. Please dress as you would if you were attending the classroom in person.

Health and comfort

Make sure your equipment is set up comfortably. Your back should be straight, and your eyes should be in line with the top of your screen.