Computers and wifi

We have 380 computers across our libraries, including over 80 at the Norfolk and Norwich Millennium Library at the Forum. Please check at your local library for when the staffed sessions are, if you think you will need help in using the PCs

Book a computer session at your library

We need to shut down the computers 10 minutes before the library closes, so please make sure you save all your files and send any print jobs to the printer in good time.

Wi-Fi

We now have free public WiFi access at all of our libraries. The network will show on your list of available networks as NCC_Library_Wifi. When you have linked to the network, you will need to log on using your library membership number and PIN in order to browse the Internet. Logging on implies acceptance of our terms and conditions.

Every library in Norfolk offers:

Free internet access (including free web-based email services)
Free internet and IT taster sessions
Access to online help and online subscriptions via our information service - our selection of quality information sites
Computers with word processing, spreadsheet and powerpoint applications
Computers with USB ports
Screen magnification and screen reader software
Photo-editing software
Colour printing (A4 only in some libraries). View our printing and copying charges.
Printing over WiFi
Scanning facilities

Every library offers the following on at least one computer:

A4 scanners
Assistive keyboards and mice

Accessibility

We use appropriate technology and equipment to ensure that no customer faces an unnecessary barrier to accessing any of our online services.

All of our public PCs have access to the built in screen magnification and test to speech functionality that comes as standard as part of the Windows 10 operating system.

Computer courses

If you wish to learn some basic computer skills, check out Learn My Way. If you have completed a course, we would like to get your feedback about how you found the course, what you have got out it and what difference completing it has made to you, so please fill in our online survey.

Your local library will offer a range of support with IT skills. Ask staff for more information, or visit our webpage I connect.