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Ukraine: Support for hosts

Safeguarding and emergencies

What to do in an emergency

Make sure your guest knows how to contact emergency services:

  • Call 999 to contact police, medical services or the fire and rescue service in an emergency
  • Call 101 for non-emergency police contact
  • Call 111 or visit 111.nhs.uk for urgent, non-emergency medical care

Safeguarding

If you are concerned about your guest's safety, or their behaviour, contact us immediately on 0344 800 8020. If it is an emergency, call 999.

Out of hours support

If you or your guest need urgent support from the People from Abroad team, call 0344 800 8020 and ask to speak to the member of staff on call.

You should only do this if the matter cannot wait until the next working day.

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