About accessible content

Accessible content is usually easier for everyone to use, understand and navigate.

Read an overview of the Web Content Accessibility Guidelines (WCAG) that we must follow.

We also have a legal duty to consider disabled people's needs when designing and delivering services and information. The Equality Act 2010, which includes the Public Sector Equality Duty, says our services must be accessible.

This means that content used to deliver our services should be accessible.

Read more about creating accessible services and environments for disabled people

What accessible content means

The word 'accessibility' can have different meanings depending on what you are talking about. When we talk about accessible online content, it means a disabled user can complete an online action in a similar time/effort as someone without a disability. GOV.UK explains more about what accessibility means.

Accessible content is content that has been written and formatted to ensure it can be understood by as many people as possible. This includes people with:

• Impaired vision
• Dyslexia
• Motor difficulties
• Cognitive impairments or learning disabilities
• Deafness or impaired hearing

Read more about why accessibility is important (GOV.UK).