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About accessible content

Responsibility for making web content accessible

If you create content, you are responsible for making sure it is accessible.

Staff who commission external organisations to create content on behalf of Norfolk County Council (NCC) are responsible for making sure it is accessible. We recommend linking to our accessible content guidance in the work brief.

For example, you and your service might create or commission:

  • Content that gets uploaded to one of our public-facing websites, our intranet (myNet) or extranets (eg SharePoint, Microsoft Teams)
  • Web pages
  • Video and audio

Read about content that must be accessible.

Always make content accessible, however you choose to share it

We recommend you make sure all content your create or commission is accessible. Even if you do not intend to publish it on our websites. This is because:

  • Accessible content is easier for most people to access and understand
  • People you share your content with might have a disability you do not know about
  • You might need to publish your content online in the future

Further information

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