About accessible content
How we can help you
We have created step-by-step guides to help you:
- Create and commission accessible content
- Check content is accessible
Step-by-step guides
How to make web pages accessible
How to make Word documents accessible
How to make video and audio accessible
Accessible Powerpoint presentations and spreadsheets
Read further guidance on how to create accessible content.
Norfolk County Council (NCC) digital customer service team
The NCC digital customer service team checks the documents that are submitted to go on the websites we maintain.
We run accessibility checks on PDFs using Adobe Acrobat Pro accessibility check. This tells us if there's anything wrong with the document. We also do manual checks, as the Adobe Acrobat Pro accessibility check does not cover everything.
We will tell you if you need to fix anything.
For most content, we would expect you to make sure your work is accessible from the start. But if you have a complex digital project or are working with a supplier, NCC staff can contact the digital customer service team (opens in a new window) (opens new window) for advice. Just select the 'something else' option on our online form.