- Accessibility statements
- Births, ceremonies and deaths
- Business
- Care, support and health
- Children and families
- Education and learning
- Jobs, training and volunteering
- Libraries, local history and archives
- Out and about in Norfolk
- Roads and transport
- Rubbish, recycling and planning
- Safety
- What we do and how we work
Online library services: if you have a problem logging into any of our online services, please visit our library catalogue to reset your PIN, and then try to log in again. We apologise for any inconvenience. Library catalogue
Your library account
Join the library
Find out how to apply for library membership
Renew a library item
You can renew library items online using your library card and PIN
Renew your library card
Find out how renew your library membership and what to do if you have changed your address
Library charges and online payments
Find out what we charge for lost or overdue items, and other library services
Request or change your PIN
What to do if you forget your PIN or need to change it
Lost or damaged library cards
What to do if you lose or damage your library card
Change your library account details
How to change your library account details
Using the self-service kiosks
How to borrow, return and renew items and manage your library account on the self-service kiosks