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Mental health services

Referrals for mild to moderate mental health support

From 1 April 2023 Just One Number (JON) will process all referrals for mild to moderate mental health support. This is for 0-25 year olds across Norfolk and Waveney.

You should make all referrals online.

Visit the Just One Norfolk website for more information and to make a referral.

The team in Just One Number will review the needs outlined in the referral. They will then pass to the appropriate organisation to best support the child/young person or young adult. These organisations include:

Once processed, you will get the details of which organisation has the referral. The GP will also receive these details.

For advice and guidance or support completing the referral please call Just One Number on 0300 300 0123.


Starfish Learning Disability Child and Adolescent Mental Health Service is a countywide service for children and young people with a diagnosed learning disability with additional mental health and behavioural difficulties that have a significant impact on their adaptive and social functioning.

Starfish LD CAMHS 

You can find out how to get mental health advice and support for 0-25 year-olds in Norfolk, on the NHS Just One Norfolk website.

Just One Norfolk website (opens new window)

This May Help offers advice for supporting your child's mental health

This May Help

Mental health resources